De-escalation Training Session #2

11/10/2021 06:30 PM - 08:00 PM ET

Category

Member Training/Forum

Admission

  • Free

Location

Burlington City Arts
135 Church ST
Burlington, VT
Room Number: Lorraine B. Goode Room

Summary

As a part of our downtown safety initiatives, the BBA is providing two De-escalation Training opportunities for downtown employees. We are partnering with The Howard Center's team of expert clinicians to discuss ideas and strategies around de-escalation and engaging with individuals exhibiting disruptive behavior. Training sessions are open to all BBA members and their employees, as well as any downtown retail, restaurant, and hospitality staff. There is no cost to attend, simply register via the links below as space is limited.

Description

De-escalation Training for Downtown Staff

As a part of our downtown safety initiatives, the BBA is providing two De-escalation Training opportunities for downtown employees. We are partnering with The Howard Center's team of expert clinicians to discuss ideas and strategies around de-escalation and engaging with individuals exhibiting disruptive behavior.  

These training sessions will provide

  • A presentation by expert clinicians on how to identify and engage with someone who is being disruptive, harassing, or exhibiting symptoms of mental illness
  • Opportunity to learn about resources available to both employees and those in crisis
  • Breakout session to share and discuss strategies, experiences, and best practices 
  • A constructive space to flush out ideas with other downtown staff

Training sessions are open to all BBA members and their employees, as well as any downtown retail, restaurant, and hospitality staff. There is no cost to attend, simply register via the links below as space is limited. 

This is an opportunity for folks to specifically learn more about strategies around de-escalation. We know many downtown businesses are experiencing a number of issues related to downtown safety and security. If you have questions or concerns about any other safety issues such as loss prevention, BPD response, or our Safety Ambassador Program, please reach out to the BBA team. We’re here to help.

Evening Session #2

Wednesday, 11/10 

6:30 - 8:00pm


Lorraine B. Goode Room

BCA 2nd Floor 

135 Church Street

Free. Space is limited.

 

A service of the BBA, thanks to the support of our members and donors

In partnership with: 

 

Neon CRM by Neon One